One Inbox for Every Conversation
WhatsApp, Instagram, email and live chat on a single screen, with every conversation assigned to an agent. No message goes unanswered because "I didn't see it".
Customer Service management software in Chile
Customer Service and Contact Centers
Every WhatsApp, Instagram, email and chat conversation in one inbox. AI answers the repetitive questions so your team can focus on the cases that matter.
✓ Ready in under 5 minutes · ✓ Pay only for what you use · ✓ No minimum contract
AI helpdesk, tickets and an omnichannel inbox
Features
Key capabilities for customer service teams
Omnichannel Inbox
Messages lost between WhatsApp, Instagram and email? Everything lands in one inbox your whole team shares.
24/7 AI Agent
It answers frequently asked questions instantly, day and night, without anyone on your team stepping in.
Prioritised Tickets
Every case has a priority, an owner and a status. Urgent issues come first, not whoever wrote first.
Customer History
Past orders, conversations and cases at a glance. Nobody has to ask "can you repeat your order?" again.
Capabilities
Key features
Each module solves a concrete problem in your daily operation, with no spreadsheets or disconnected systems.
AI-Powered Automatic Replies
The AI agent answers opening hours, order status and common questions in seconds, and it also quotes and recommends products. Your team stops pasting the same reply all day.
Ticket Management and Prioritisation
Every case is logged as a ticket with a priority, an owner and a status. You know how many cases are open and which ones have been waiting too long.
Complete Customer History
Past orders, conversations and tickets on the same record. Instant context to solve it on first contact, without asking the customer to explain again.
Scheduling and Field Service
If a case needs an on-site visit, book the technician from the ticket itself and plan your team's shifts on a shared calendar.
Customer Service Reports
Cases by channel, open and solved tickets, and the most frequent reasons for contact. Decide with data how many people you need and when.
Pay-as-you-goPay only for what you use,
Pay only for what you use,
not for a subscription you don't need
A fixed subscription charges you the same in a slow month as in a great one. With Akipo, cost follows your operation: you pay for the capacity, processing and resources you actually use.
Start today with USD 10 free
Fill in a few details and your platform is ready in under 5 minutes to try with your real operation, not a rehearsed demo.
No fixed subscription, no lock-in
If you sell less one month, you pay less. No annual contracts and no charges for modules you don't use.
Grow without changing plans
Turn on new modules when you need them and the cost adjusts to your usage automatically.
Support
Always there for you, whatever your industry
Online Support
Our support team is available to help you with any question or issue.
Constant Updates
We keep up with the latest trends and technology so you always get the best.
Secure Data
Keeping your information safe is our priority. We follow best practices to protect your data.
Let's talkStart today.
Start today.
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